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Arcotel Onyx Hamburg, Hamburg

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From256US$ /night
Check-in
26Mar2025Select date
Check-out
27Mar2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Reeperbahn 1A, Hamburg, Germany, 20359

Arcotel Onyx Hamburg is located in St. Pauli, a vibrant district known for its nightlife and cultural scene. The hotel features a unique midnight black facade that mirrors Hamburg's lively atmosphere. With a rich history rooted in the hosts' family-run operations since 1989, it emphasizes personalized service amidst modern design. As an industrial hub, Hamburg's strategic location makes this hotel a convenient base for both business and leisure travelers.

Location

Situated near the iconic Reeperbahn, Arcotel Onyx Hamburg is approximately 0.5 km from the Landungsbrücken. The hotel is well-connected to public transportation, with the St. Pauli U-Bahn station just 100 meters away, facilitating easy access to the city’s attractions. Public parking is available in the adjacent underground garage, making it convenient for guests arriving by car.

Rooms

Arcotel Onyx Hamburg offers 215 well-appointed rooms, each filled with natural light and quality furnishings. The rooms cater to various preferences, including thematic designs that reflect Hamburg's culture. Deluxe rooms feature distinctive round beds and panoramic city views, while junior suites provide combined living and sleeping areas for added comfort. Barrier-free rooms are available, ensuring accessibility for all guests.

Eat & Drink

Breakfast is served in the vibrant WIENER CAFÉ, where guests can enjoy regional specialties and homemade jams. For a casual dining experience, the BAR WIENER CAFÉ provides coffee, tarts, and snacks in a relaxed atmosphere. The bar also features a versatile drink menu, offering local beers and creative cocktails, making it an ideal spot for an evening unwind.

Leisure & Business

The hotel provides excellent business facilities, including a boardroom equipped for meetings and training sessions with modern multimedia technology. Leisure facilities include a lounge and cozy seating areas throughout the hotel. Guests can also engage with sustainable travel initiatives, enhancing their stay while contributing to environmental efforts.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Comfort Double or Twin Room
Max:
2 persons
25 m² 
Bed options:
1 King-size bed
City view
Shower
Heating
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Junior Suite
Max:
3 persons
34 m² 
Bed options:
1 King-size bed
City view
Coffee machine
Heating
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Suite
Max:
3 persons
54 m² 
Bed options:
1 King-size bed
City view
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Centre
Hamburg 1.6 km
Airports
Hamburg (HAM) 11.2 km
Hamburg Finkenwerder (XFW) 20.5 km
Train
Train Station Dammtor 1.9 km
Hamburg Dammtor station 1.9 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shoe shine service
  • Welcome drink

Dining

  • In-room breakfast
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities
  • In-room sink

Bathroom

  • Separate tub and shower
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • In-room computer
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Reeperbahn 1A, Hamburg, Germany, 20359
Map view
street view
Reeperbahn 1A, Hamburg, Germany, 20359
Nearby
Spielbudenplatz 31
Davidwache
360 m
Museum
Panoptikum
290 m
Square
Spielbudenplatz
420 m
Restaurants
Tex's Bar-B-Q
230 m
Millerntorplatz 1
Maredo
150 m
Millerntorplatz 1
Fried Club by Bidges & Sons
330 m
Reeperbahn 7
Hanmi
300 m
Kleine Seilerstr. 1
Sausalitos
380 m
Reeperbahn 19-21
Zwick St. Pauli
210 m
Millerntorplatz 1 Ecke Reeperbahn
Zwick
220 m
Mittelweg 121B ihr verwechselt Zwick Pöseldorf mit Zwick St. Pauli
Steak & Fish House
400 m
Reeperbahn 42
Hard Rock Cafe
600 m
5 Bei den St. Pauli-Landungsbrücken

Reviews and Ratings

Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Beautiful view
Comfortable bed
Service issue
Dining not included
7.2/10
Very good
Rooms
8.0
Location
8.8
Service
5.8
Dining
6.6
Guest reviews
7.2/10
based on 11 reviews
8.5
8.5/10based on 10076 reviews
Richard
United Kingdom, March  2024
7.6/10

The hotel was an interesting experience with a memorable round bed and a unique mirror on the ceiling in the room. The view added a nice touch, though the bed was comfortable overall. However, there were some mixed feelings about the service and some missed opportunities. The location was quite convenient with plenty of nearby attractions, but the dining options didn't quite meet expectations.

Rooms
8.0
I loved the round bed with a nice view of the surroundings. The comfortable bed made my stay relaxing, and the mirror on the ceiling was definitely an interesting addition.
Service
6.0
Although there were some issues with finding solutions and forwarding requests, the room service was decent. However, there were missed opportunities in accounting matters.
Location
9.0
The hotel is situated in a great area close to the underground and right next to the metro station. It's also near the harbor with numerous dining options, making it a convenient spot.
Dining
7.0
The dining experience was not included in the rate, which was a downside for me. However, they did offer a nice soup as part of the meal.
Facilities
8.0
The facilities were good overall, offering standard services like dry cleaning, housekeeping, laundry, shoe shine service, welcome drink, and tours/ticket assistance.
Ben
United Kingdom, March  2024
7.4/10

The hotel offers unique room features like a ceiling mirror, bathtub, and a large round bed. The rooms have all the facilities needed for a comfortable stay but lack proper upkeep. The service was lacking in problem-solving, and requests weren't forwarded efficiently. The location is ideal, close to various attractions and near convenient transportation options. The dining experience, though not included in the rate, offers tasty grilled and boiled fish options. The facilities are well-maintained with ample services and amenities.

Rooms
7.0
The rooms provide a unique experience with a ceiling mirror, bathtub, and a large round bed.
Service
5.0
The service lacked problem-solving and efficient handling of requests.
Location
9.0
The hotel is situated at a convenient area close to various attractions and transportation options.
Dining
8.0
The dining experience offers delicious grilled and boiled fish but is not included in the rate.
Facilities
8.0
The facilities are well-maintained with ample services and amenities.
Janet
United States, February  2024
7.0/10

I couldn't have asked for a better spot for the hotel - it's right in the middle of the action, next to the St Pauli U station and down to the harbor. The rooms were nice with all the facilities one could need, though the round type windows were a unique touch. However, the service let me down as they couldn't find a solution for my request and didn't forward it to accounting. Price-wise, it was decent, but the lack of dining options made things a bit dull.

Rooms
8.0
The rooms were cozy and had all the facilities I needed, with the bathtub being a nice touch. The huge round windows added an interesting twist.
Service
5.0
I was a bit disappointed with the service as they couldn't solve my issue and didn't pass it along as promised. It was a letdown.
Location
9.0
The location was fantastic, right across from St Pauli U station and at the heart of all the activities. It doesn't get much better than this!
Dining
6.0
Unfortunately, dining wasn't a highlight as it wasn't included in the rate, and the options were limited. I wished for more variety and value for money.
Facilities
7.0
The facilities were adequate, but nothing extraordinary. It would have been nice to see some more offerings to enhance the overall experience.
Joanne
United Kingdom, January  2024
7.6/10

The hotel offers surprising rooms with a round bed and mirror on the ceiling, providing beautiful views of the Elbphilharmonie. While the service lacked in finding solutions promptly, there are various room services available. Situated in a lively area, the hotel provides easy access to transportation and central Hamburg locations. The dining experience could be improved by including more options in the rate, but the facilities are well-maintained. Overall, a stay with mixed experiences in a vibrant location.

Rooms
8.0
The rooms are surprising with unique design elements and a lovely view of the Elbphilharmonie.
Service
7.0
Although there was a delay in finding solutions, the room service, dry cleaning, and other services offered were satisfactory.
Location
9.0
The hotel is ideally located in a lively area with easy access to public transportation and various attractions in Hamburg.
Dining
6.0
Dining was not included in the rate but had satisfactory options available. The addition of more choices could enhance the experience.
Facilities
8.0
The hotel facilities are well-maintained and provide a comfortable stay for guests.
David
United Kingdom, January  2024
7.4/10

The hotel had an amazing location, right next to a U-Bahn station, making it super convenient for exploring the city. The rooms were spacious and modern with huge round windows offering a great view, but the bed was not as comfortable as expected. The service was lacking as my requests were not resolved promptly. Sadly, dining options were not included, and the crisp salads were just average. On the upside, the facilities were top-notch, including a beautiful pool area.

Rooms
8.0
The rooms were spacious and modern with huge round windows offering a great view, but the bed was not as comfortable as expected.
Service
5.0
I was disappointed as my requests were not resolved promptly.
Location
9.0
The hotel's location next to a U-Bahn station made it super convenient for exploring the city.
Dining
6.0
Unfortunately, dining options were not included, and the crisp salads were just average.
Facilities
9.0
The facilities were top-notch, including a beautiful pool area.
Noah
United States, December  2023
8.4/10

This hotel has a beautiful view of the Elbphilharmonie. The rooms are fantastic - the bed is comfortable, and the lighting is perfect. I highly recommend the round bed for a unique experience. However, the service wasn't able to solve a request, and they didn't forward it to accounting. Despite this, the room service, dry cleaning, housekeeping, laundry, shoe shine service, welcome drink, and tours/ticket assistance were all top-notch. The location is superb, right in the center of all the tourist hotspots, with easy access to everything. It is near the vibrant red area and conveniently close to some nicer areas. I didn't have dining included in my rate, but the home-made ice cream was a delightful treat. The facilities were great, offering everything I needed for a comfortable stay. The main keywords that stand out are clean, comfortable, great location, and amenities.

Rooms
9.0
The rooms offer a beautiful view and are very comfortable with a nice, round bed.
Service
8.0
The service was excellent overall, despite a hiccup in not solving one request.
Location
9.0
The hotel is situated in a fantastic area, right in the center of the tourist madness with easy access to everything.
Dining
7.0
I didn't have dining included, but the home-made ice cream was a delightful surprise.
Facilities
9.0
The hotel offers great facilities that cater to all needs.
Beautiful view
Service issue
Jack
United States, December  2023
7.6/10

Staying at this hotel was a mixed experience. The rooms were comfortable and had a surprising design, but some service aspects could have been better. The location was convenient for exploring the city's party area, but there were some dining limitations. Overall, a decent stay with room for improvement.

Rooms
8.0
I loved the comfortable bed with a surprising design. It was a cozy stay.
Service
7.0
While the staff was friendly, they didn't handle my requests as efficiently as I hoped. Some improvements needed here.
Location
9.0
The hotel is conveniently located in Hamburg's lively party area, making it easy to explore the city.
Dining
6.0
I was disappointed that dining options were not included in the rate. More variety would have been appreciated.
Facilities
8.0
The facilities at the hotel were sufficient for a comfortable stay.
Simon
United Kingdom, September  2023
7.8/10

I had a unique experience at this hotel with a mirror on the ceiling, providing good lighting and bathtubs while enjoying a beautiful view of the Elbphilharmonie. However, the service wasn't perfect as they couldn't find a solution and failed to forward my request to accounting. The location was convenient, close to the underground station of St Pauli and within the center of everything down to the harbour. The dining experience didn't include tapas, which was a bit of a letdown.

Rooms
8.0
The rooms were beautifully furnished with a mirror on the ceiling, good lighting, and bathtubs with a stunning view of the Elbphilharmonie.
Service
6.0
I faced some challenges with the service as my request wasn't resolved promptly and wasn't directed to the accounting department.
Location
9.0
The hotel is situated in a prime location, close to the underground station of St Pauli and near several U Bahn stations, making it easy to explore the city.
Dining
7.0
The dining experience lacked tapas, which was disappointing as I was looking forward to trying them.
Facilities
9.0
The hotel offered a variety of facilities including room service, dry cleaning, housekeeping, laundry, shoe shine service, welcome drink, and tours/ticket assistance.
Christopher
United States, July  2023
6.4/10

The hotel offers surprising room designs with comfortable beds and good lighting. The service didn't meet my expectations in handling requests, and certain amenities were lacking. The location is convenient next to a main metro station but could be better for those seeking a quieter stay.

Rooms
8.0
The room had a surprising design with a comfortable bed and good lighting.
Service
5.0
I was disappointed as the service didn't find a solution for my request and didn't forward it to the accounting department.
Location
7.0
The hotel is conveniently located next to a metro station, making it easy to access public transport.
Dining
6.0
Dining was not included in the rate, which was a downside for me.
Facilities
6.0
The facilities were basic without any standout features.
Arthur
United Kingdom, April  2023
6.8/10

The hotel had some unique room features like a round type window and a mirror on the ceiling, with a comfortable round bed and a nice view. The service didn't meet expectations as my requests were not handled properly. The location was convenient with easy access to the small train station and close to everything. The dining wasn't included in the rate, but they offered delicious homemade sausages. Overall, a mixed experience with some pleasant surprises and disappointments.

Rooms
8.0
The room with its round type window and mirror on the ceiling was unique. The round bed was very comfortable with a nice view.
Service
5.0
Unfortunately, the service didn't find a solution for my requests and didn't forward them to the accounting department.
Location
9.0
The hotel is located in a good area with easy access to the small train station and close to everything.
Dining
7.0
Dining wasn't included in the rate, but they offered delicious homemade sausages.
Facilities
6.0
The facilities provided a mixed experience, with some unique features in the rooms but lacking in service.
unique room features
poor service handling
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Rooms and Guests2 Guests, 1 Room